Responsible Gaming at 365abe

At 365abe, we believe that gambling should always be a form of entertainment — a fun, exciting experience enjoyed within personal boundaries. We are equally committed to ensuring that the thrill of playing never comes at the cost of a player's financial well-being, mental health, or family relationships. This is not a legal formality; it is a genuine operating principle that shapes how 365abe is built and run.

Our responsible gaming framework is designed specifically for the Bangladesh market, where we serve players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and beyond. We recognise that our players come from diverse backgrounds and have varying levels of experience with online gambling. Whether you are a seasoned player or someone exploring online casino and sports betting for the first time, 365abe provides the same comprehensive safety net to everyone.

Responsible gaming at 365abe is built on four pillars: Prevention (age verification, information, and awareness), Control (player-set limits and account tools), Intervention (self-exclusion and time-out mechanisms), and Support (direct access to our team and external resources). Each pillar is described in detail in the sections below.

365abe is strictly an adults-only platform. All players must be at least 18 years of age to register, deposit, or place any wager on the platform. This requirement applies to all games and services offered by 365abe including cricket betting, live casino, slots, Win Drop, High Roller tables, and all promotional campaigns.

During the registration process, every new player is required to confirm their age. 365abe reserves the right to request official identity documentation (such as a Bangladesh National Identity Card, passport, or birth certificate) at any point to verify a player's age. If a player cannot provide satisfactory age verification documentation, their account will be suspended and any funds held will be handled in accordance with our Terms & Conditions.

We strongly encourage parents and guardians in Bangladesh to make use of parental control and internet filtering tools to restrict access to online gambling websites for minors. Free parental control software is available for all major devices and operating systems, and can be configured to block access to 365abe and similar platforms for any shared or family-use devices.

Problem gambling is more common than many people realise, and it can affect anyone regardless of income, background, or experience level. The first step in addressing a gambling problem is being able to recognise the warning signs. 365abe encourages all players to regularly reflect on their gambling habits with honesty.

Ask yourself the following questions. If you answer "yes" to three or more of these, we strongly recommend reaching out to our support team or an external counselling resource:

• Do you spend more money gambling than you originally intended?
• Do you gamble to escape stress, boredom, anxiety, or personal problems?
• Have you ever tried to "chase" losses by placing bigger bets to win back money you lost?
• Do you feel irritable, restless, or anxious when you are not gambling?
• Have you borrowed money, sold personal items, or used savings meant for other purposes to fund gambling?
• Have you lied to family members or friends about how much time or money you spend gambling?
• Has gambling caused problems with your relationships, employment, or studies?
• Do you find it difficult to stop gambling even when you want to?

365abe provides a comprehensive set of account management tools that put you in control of your gambling activity. These tools are available to every registered player and can be activated at any time through your account settings or by contacting the 365abe support team. All limit reductions take effect immediately; limit increases are subject to a mandatory 24-hour cooling-off period before they come into force.

• Deposit Limits: Set a maximum amount you can deposit into your 365abe account per day, per week, or per calendar month. For example, you might set a daily deposit limit of ৳1,000 or a monthly cap of ৳10,000. Once the limit is reached, no further deposits are accepted until the period resets or the limit is adjusted.
• Wager Limits: Cap the total amount you can bet across all games (cricket betting, slots, live casino, Win Drop, High Roller) within a defined time period. This prevents runaway betting during a losing streak and helps you stick to your pre-planned entertainment budget.
• Loss Limits: Define the maximum amount you are willing to lose in a session, day, week, or month. When this threshold is reached, the platform automatically restricts further play for the remainder of that period.
• Session Time Limits: Set a maximum duration for each gaming session. When your chosen time is up, the platform will display a notification and prompt you to take a break. Continuing requires you to actively choose to extend — a built-in moment of reflection.
• Reality Check Notifications: Enable periodic on-screen pop-ups (every 30, 60, or 90 minutes) displaying your current session duration, total amount wagered, and net win/loss position for the session. These gentle reminders help maintain perspective during extended play.
• Cool-Off Periods: Take a short break from 365abe by activating a cool-off period of 24 hours, 48 hours, or 7 days. During a cool-off, you cannot log in, deposit, or place any bets. Pending withdrawals are still processed during this time.

Self-exclusion is the most powerful responsible gaming tool available at 365abe. It is designed for players who recognise that gambling has become a problem and who need a firm, enforced break from the platform. When a self-exclusion is active, the player's account is locked and cannot be accessed under any circumstances until the exclusion period has expired and a formal reinstatement request has been reviewed and approved.

365abe offers the following self-exclusion options:

• Time-Out (Short Break): A temporary restriction lasting between 24 hours and 6 weeks. Ideal for players who need a brief pause to reassess their habits. The account is automatically reinstated at the end of the chosen period.
• Self-Exclusion (Medium Term): A formal exclusion period of 1 month, 3 months, or 6 months. During this period, the account is fully locked and cannot be reinstated early under any circumstances.
• Indefinite Self-Exclusion: A permanent account closure with no set end date. To request reinstatement after an indefinite self-exclusion, a player must contact 365abe support and undergo a mandatory 6-month cooling-off assessment before any reinstatement is considered.

To activate a self-exclusion, contact the 365abe support team via live chat or email at [email protected]. Clearly state that you wish to self-exclude and specify the duration. Our team will process your request immediately — typically within minutes of receiving it — and send a confirmation to your registered email address.

Managing your financial exposure is one of the most effective ways to keep gambling as entertainment rather than letting it become a financial burden. 365abe's limit system is designed to give every player in Bangladesh a clear, enforceable boundary on their spending.

The following limit categories are available on all 365abe accounts:

• Daily Deposit Limit: Controls the maximum amount you can deposit per calendar day (midnight to midnight, Bangladesh Standard Time, UTC+6). Minimum configurable limit: ৳500 per day.
• Weekly Deposit Limit: Controls the maximum deposit amount over a rolling 7-day period. Ideal for players who prefer to think in terms of weekly entertainment budgets.
• Monthly Deposit Limit: Controls total deposits over a calendar month. A popular choice for players on a fixed monthly entertainment budget.
• Single Wager Limit: Caps the maximum stake placed on any single bet or game spin. Prevents impulsive high-stake decisions in the heat of the moment.
• Daily / Weekly / Monthly Loss Limit: Caps the total amount that can be lost (net wagers minus winnings) within the defined period. When reached, further play is automatically restricted.

We recommend that every 365abe player — regardless of experience level — takes five minutes to set at least a monthly deposit limit on their account. Even a generous limit that you never expect to reach serves as a safety net for unexpected circumstances. It takes only seconds to configure and can save you from significant financial stress later.

If you are concerned about your own gambling habits, or if you are worried about someone you know, 365abe encourages you to seek help promptly. Our internal support team is trained to handle responsible gaming concerns with empathy and confidentiality. You will not be judged for raising a concern — our team is here to help.

To contact the 365abe responsible gaming support team:

• Email: [email protected] — mark the subject line as [RESPONSIBLE GAMING]
• Live Chat: Available 24/7 directly from your 365abe account dashboard
• Response Time: All responsible gaming requests are prioritised and typically handled within 30 minutes during any hour of the day

In addition to 365abe's internal tools and support, we encourage players who are struggling with gambling-related problems to seek assistance from qualified external organisations. While 365abe does not control or endorse specific third-party services, general counselling, psychological support, and addiction recovery services are available in Bangladesh through healthcare providers, community organisations, and government social welfare departments. Speaking to a qualified professional can make a significant difference.

Remember: asking for help is not a sign of weakness. It is the single most effective action a person struggling with problem gambling can take. 365abe is committed to making that first step as simple as possible for every player in Bangladesh.

Protecting individuals under the age of 18 from exposure to online gambling content is a top priority for 365abe. In households across Dhaka, Chittagong, Sylhet, and throughout Bangladesh where devices are shared between adults and children, we strongly encourage parents and guardians to take proactive steps to prevent minors from accessing 365abe or any other online gambling platform.

Recommended safeguards for households with minors include:

• Installing parental control software on all shared computers, tablets, and smartphones that can block access to gambling websites.
• Using browser-level content filters available in most modern browsers (Google Chrome, Mozilla Firefox, Microsoft Edge, Safari) to restrict adult content categories including gambling.
• Ensuring that 365abe account credentials (username and password) are never stored in shared devices and are never disclosed to anyone else in the household.
• Logging out of your 365abe account whenever you leave a shared device unattended.
• Having open conversations with children and teenagers about the risks of gambling and why it is restricted to adults aged 18 and above.

365abe will never knowingly allow a minor to hold an account or participate in any form of gambling on this platform. Our age verification processes are applied consistently to every new registration, and we reserve the right to request identity documents at any time from any player where age is in question.

We also ask that adults in Bangladesh speak openly with young people about the realities of gambling. Online casino games and sports betting may appear glamorous or exciting, but they carry genuine financial risk. Teaching young people to view gambling as an adult-only activity — like purchasing alcohol or tobacco — is one of the most effective long-term prevention strategies available.